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Businiess name:
House Of Beauty
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Review by:
Guest
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Review content:
I purchased an iron from them via internet recently. I found the iron was faulty as soon as I received it (it doesn't heat up). I send them email regarding this problem within a day, and I called them at least 50 times. They didn't replay me for days, and the woman answered the phone either put me on hold then disconnect or ask me to talk to the manufacturer by myself. After they received my 3rd email and waited 10 days returning period past, they finally send me the return authorization number. Which means, this faulty product is only covered by product warranty when I return it, and it not their responsibilities any more. I already had enough from them, and I never met this kind of online seller in my life. Never again!!
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