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Businiess name:
Empire Plumbing, Heating, Cooling & Electrical
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Review by:
robin j.
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Review content:
I had an emergency and had empire come out. I didn't see them in Yelp or Judys Book or any other online plumbing reviews, but found them online at www.empirecares.com. I had water pouring out from under one of my walls. Roy came out and found the problem to be a broken pipe under the slab. My heart sank. I had a broken pipe under the slab before, not in this home, and it cost over $10,000 to fix with all the flooring and wall repair. It was a nightmare.
Roy did a great job, plastic sheeting and drop cloths everywhere. the insurance adjuster sent out a Bubba driving a beat up old pick up truck with no license and he wanted more money to do the job. Roy talked to the insurance company and I ended up only paying $500. The leak was under a cabinet and I didn't have to repair any floors or walls when Roy was done.
Roy was able to determine that the leak below the concrete was located directly under my bathroom cabinet. He removed the cabinet and jack hammered the floor up. A few hours later he was putting the cabinet back in place and you could not even tell that the foundation had been opened up. The concrete patch was located only under the cabinet.
Beware of your insurance company and let the pros, like Roy at Empire, do the work. I am trying to find the information from the last plumbing disaster I had, in which the plumber was recommended by the insurance company, that cost me over $10,000. I just wonder if I was duped by the insurance adjuster.
Empire was great and the entire job only cost me $500.
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