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Businiess name:
Skin Sense A Day Spa
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Review by:
citysearch c.
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Review content:
I have been a Skin Sense customer since 2005, and mostly have enjoyed my visits. Last Sunday I visited the Skin Sense Falls of Neuse location. I made my appointment only two days prior to my visit, and the receptionist made no mention of an inoperable steam room. I get there Sunday to find the steam room was out of order, and find out they knew about this on Friday! I got two services, a 30 minute back massage and a 30 minute head case massage, costing $100.00 total. For $100 you would expect a warning the steam room is broken. During my head case massage, the masseuse dropped coconut oil in my eye. This was after she started the treatments with a million questions, not practical questions like is the pressure strong enough, but questions trying to get me to add on things to my massage. I am not here to listen to you solicit, I am here to enjoy peace, quiet, and a relaxing therapy session. I just know that if I return to this location I will always ask if all amenities are working when I make my appointment, and I will be sure to not get the same masseuse as last time. She is good at what she does, she just needs to shut up and do the massage like it is written on the Skin Sense Pamphlet!
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