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Businiess name:
Performance Wheel & Tire
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Review by:
citysearch c.
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Review content:
We had a flat tire on 12/26/11, we went in 12/27/11, paid 175 dollars for a new tire that ended up going oout on us on the highway on 1/1/12 at 930 at night with our 16 month old daughter in the car so we got off on an exit 100 feet away and pulled over to change tire. we went in on 1/2/12 and for some reason they were closed because they dont keep normal business hours so we had to come back on 1/3/12. My wife took my daughter in to have a tire fixed that was 5 days old when it went out and they REFUSED to change it because they said we drove on it so they couldnt tell what went wrong with it and that we didnt have the "Roadside" plan pn it which NO ONE told us about so make sure YOU ASK about it because they dont have good enough customer service to tell you about it. we were told we could get the tire at cost which was 140 bucks. THEY DO NOT GAURENTEE THEIR PRODUCTS, THEY MIGHT BE THE ONLY TIRE COMPANY EVER TO NOT DO SO. seriously, the tire was 5 days old, nothing punctured it, it was just a shitty tire that went out on us with our baby in the car and they basically told us to shove it up our asses. WE WILL NOR WILL ANYONE WE KNOW EVER SHOP AT SUCH A GARBAGE SHOP SUCH AS PERFORMANCER WHEEL AND TIRE. EVER AGAIN. we will pay more to not have to deal with their lack of help or lack thereof information. This has been the WORST experience I have persoanlly EVER had with any company. seriously this place and their service is straight garbage!!! DO NOT SHOP HERE! just a heads up to save you from the crap they pulled on us. STAY AWAY FROM PERFORMANCE WHEEL AND TIRE!!!! THIS PLACE AND THEIR SERVICE AND LACK OF GAURENTEEING THEIR PRODCUT(S) IS HORRIFIC!!! they didnt tell us about a service and tried to use that against us as the reason the wouldnt fix a tire that was 5 days old. UNBELIEVABLE. GARBAGE COMPANY!!!!!!!!!!!
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