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Businiess name:
Polar Bear Auto Care
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Review by:
citysearch c.
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Review content:
I bought a coupon for a oil change plus 42 point inspection from groupon. I brought my car in and in an hour later my car was delivered as promised with a clean bill of health except with a note saying front breaks thin. They did not clarify that my breaks were in dire need to be replaced. A week later my breaks completly failed,no ability to stop with my children in the car during a rainy winter storm. I took it to another shop to get diagnosed and repaired, they informed me that my brake rotor was cracked;i was missing a brake sensor and a warped break pad.The repair shop said there is no way in 1week this could happen and during my oil change this should have been noticed.Well it was not and mine,my kids,and other drivers safety were put at risk because their mechanic failed to properly inspect and advise me on reapirs that were needed to be done.I am a woman and this reassures me that i can't trust mechanics.
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