Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Kim's Bike Shop
|
|
Review by:
Guest
|
|
Review content:
I have been going to Kim's for years because they are the only shop in New Brunswick. I understand they are a business but they never helped me without charging for it. Simple things like giving me some advice, allowing me to inflate my tires, it was always a hassle. The owners and their son are all right but all the mechanics they hire are the worst in my experience.
Anyway, I relocated after graduating from RU and left my bike with them so they could ship it. The owner told me that the shipping costs and packaging fee would be $230 maximum and that I could include an extra wheelset. Great. I left it with them and then as soon as I was out of the state I called and they said it would actually cost me $340. What choice did I have? None.
They charged me and then I asked them repeatedly for the UPS tracking number (a simple e-mail would have sufficed) and they didn't give it to me. There was always an excuse, something they had to do, or they said someone would e-mail it to me. I had to keep calling them three or four different times later and I finally got somone to give it to me. I finally tracked it and found out that that same day my package was going to arrive.
When I opened the box, I found the bike zip-tied together really poorly. Hastily. The mechanic at the receiving end with me said that it was the worst packing job he'd seen. My bike's brakes were totally hyperextended and broken. The spokes on my wheels were being pushed up against other parts of my bike and my wheels are noticeably untrue now. I was thankful that there wasn't more damage but really dissapointed and pissed off.
I would never do business with them again. I may never have to, but I'm going to make sure that every cyclist I know who is still in New Brunswick knows not to repeat my mistake. Don't have them pack anything for you and don't expect more than the bare minimum. Expect hassles, excuses, delays, and annoyance.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|