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Businiess name:
Japanica
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Review by:
citysearch c.
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Review content:
I fully agree with the previous poster. My fiance and I have been great customers and it all ended today. My fiance picked up the food and the woman owner was SO rude. She screamed the total at him and reached for the card, never said thank you, and made him wait for 15 minutes before she even went up to greet him! We got take out for lunch and the second I opened the container, the room smelled of decrepit fish. After digging through my sushi and tempura lunchbox, I could not bring myself to even touch the tuna. It was discolored, with half of the tuna sushi a grey-ish color and falling off. The yellowtail was brown! My fiance called and they said that they would refund us the money. When he went back (I was violently ill at this point), the male owner was there and said he would only refund the tuna roll and handed him a $5 bill! My fiance picked up the tuna sushi and asked him if he thought that was alright to serve. The owner was all flustered because at this point the restaurant patrons were looking. He said he didn't have to smell it or eat it to know that it was good. My fiance dumped out the rice which came with our meal and as it mushed on the plate, the owner said nothing but, well if I don't like restaurants, I don't go back. We won't! I ended up terribly ill and had to go to the hospital. We called the authorities and you should speak up too! They went over there immediately but need more complaints to have a full blown investigation. Raw fish is dangerous enough-our lives and health are not things which should be taken lightly. Evidently, this couple does not put their customers first in both treatment and quality of food. Toshi, Wasa B, Murasaki, Ichiban-would NEVER serve decrepit fish and then throw $5 back because we were stupid enough to buy THEIR decrepit food! It's disgusting! We should rally together to boycott and bring down Japanica in the hopes that a new, better business, will open!
Pros: NONE!
Cons: decrepit food, bad customer service!
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