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Businiess name:
Spavia Day Spa-Park Meadows
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Review by:
citysearch c.
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Review content:
Horrible experience!
Customer service is less than acceptable. I was given a package as a Valentines Day gift, and they didn?t even give me all of the services that were paid for. They actually said I could come back at a later time, or they would refund me $10! Seriously, $10 on a $350 gift card! You have to be kidding me! There was lunch included in the package, I didn?t get that either. I guess they forgot what they were doing. I can understand forgetting to give me the chocolate and rose that was also part of the package; that my husband paid for, but not having someone there for the facial is unacceptable. We paid for 3 services and were only given 2. The massage was amateur at best. The lack of management is definitely noticed.
Think twice before going there
I even called the owner and sent an email. Not 1 response!!! I will never go back!
Pros: It looks nice on the inside.
Cons: The staff, the management, and the services they offer. Don't buy a package from them!
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