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Businiess name:
Platinum Wrench
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Review by:
citysearch c.
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Review content:
I am a out of state owner of a BMW 740IL. I often travel to Pinellas Park for business. Last week I was traveling in my BMW all the sudden the car started shaking and loosing power. I got off to the side of the road and the car just quit. Here I am from out of town and no one to call. I did not want to call a BMW dealer ($$$$ as I have already had that experience from my hometown and beyond. $$$$$$) I talked to some locals as I call them, and was referred to this place called Platinum Wrench. From the time I called I knew I was going to the right place. The people were nothing but professional, extremely curious ,and made me feel I was their best customer. (even though I was a first timer). The car was towed to the shop and I was greeted by one of the owners Rob. He took the time and went over exactly how they were going to troubleshoot my issue. Within an hour or so they not only found the problem but FIXED IT as well!!! WOW, I was shocked. No parts needed just a wiring issue. Now that is honesty! I have now scheduled all my routine maintenance with Platinum Wrench in conjunction with my business travels to Pinellas Park. And I will say I have NEVER been disappointed! To all you fellow BMW owners ,if you like customer service, professional technicians, and extremely reasonable pricing then you need to go to Platinum Wrench. Thanks to all the guys that always take care of my baby, and especially Rob. See you the end of next month..
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