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Businiess name:
Laserderm Medi-Spa
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Review by:
citysearch c.
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Review content:
Quite mystified by the stellar reviews online! Went here for a facial, via the Groupon promotion. The interior is designed very nicely, but the ambiance was anything but spa-like. While waiting for my esthetician to finish answering phone calls, I could hear (actually could not hear anything But) the nail technician on the phone, speaking loudly and at great length, and eventually finishing up with a swear word! Not the serene spa feeling one expects.
My facial started with the esthetician ( sorry cannot remember name) asking questions about my skin care, which is commendable, but she had a confrontational attitude which wasn't nice. I got the feeling that if anything unsatisfactory happened here to a customer, that customer would definitely not be right!
Could also hear the Doctor on the phone, sounded like right outside my treatment room door, the staff need to learn indoor voices!
During the facial the esthetician did some extractions - and I have never experienced such pain, I was most alarmed but decided I must trust that she knows what she's doing.
On finally escaping and returning home, I saw the esthetician had broken my skin in quite a few places, yes she was trying to be thorough but breaking the skin is not acceptable. I now also have a zit underneath the skin which is indicative of a halfway done extraction.
In conclusion this is a most scary place, there are so many spas you don't need to subject yourself to this one!
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