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Businiess name:
B.Z. Dependable Plumbing & Heating, Inc.
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Review by:
citysearch c.
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Review content:
We called them for a clogged toilet in our downstairs bathroom. They came out quickly and then spent 3 hours snaking the drain! BZ Dependable charged us over $500 for the work done. A bit expensive but we were in a bind. When the plumber left he told us that he had fixed the problem and that they offered a 2 month warranty. He also said that if the problem came back again, they would run a camera in the pipes to determine the problem.
The toilet clogged the FIRST TIME it was used. We immediately called BZ Dependable again. After all, they offered a warranty, right?
BZ Dependable would not honor their warranty because they had already fixed the problem once!?! Apparently they have a very different definition of the word warranty. They offered to come out again and run the camera through the line to determine the source of the clog. Oh and by the way, running the camera involved a $500+ charge for snaking the drain PLUS another $500 for the camera. So, if BZ Dependable came out again, it would cost me well over $1,000! And, no guarantee that they would solve the problem.
We called another plumber who snaked the line in less than 1 hour for a fraction of the cost. And we’ve had no problems since.
Bottom Line: depend on BZ Dependable for shoddy work, depend on BZ Dependable to be overpriced, depend on BZ Dependable to be dishonest
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