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Businiess name:
Premier Pools & Spas
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Review by:
citysearch c.
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Review content:
I had five companies bid for my replastering job and only one -- Premier -- didn't occupy my time by trash-talking the competition. I was amazed at how petty and unprofessional the others came across by comparison to Mike Strassberg, my Premier rep.
When the demolition of the old surface began, I was blown away at how much work Miguel was willing to do on my behalf. At every turn, he identified extra tasks I didn't know to ask for but that greatly improved the outcome and appearance of my pool. None of this resulted in extra expense, but they all meant extra work for Miguel, which he did happily.
Rick's plaster crew kept up the hot streak. As soon as he saw the pool, he identified two or three things that would make the final product better looking. He got right to work on these without me having to ask or pay extra. Watching that crew work was inspiring... six guys coordinating their efforts to create beautiful, smooth plaster and taking genuine pride in their work.
Now I'm in the service phase. Premier's reps are again finding tasks and tweaks I didn't know existed and performing them, all for the previously agreed price. When I had a question about brushing the pool, Mark picked up the brush and showed me instead of answering the question and moving on to the next stop.
At every turn, these guys have worked on my pool as if it belonged to them and they want it to be perfect. There have probably been 10 occasions when things seemed fine to me, but Premier found a way to make it even better. They understood from Day One that while this wasn't a huge job for them, it was a very big deal for my family and our budget, and they've treated it like one.
I'd recommend them to anyone, anytime.
Pros: Incredible attention to detail, focused + skilled craftsmen
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