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Businiess name:
Premier Pools & Spas
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Review by:
citysearch c.
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Review content:
I agree with the "in my humble opinion" who posted on April 10, we have the same salesperson. Job has been a disaster. They used the wrong color copeing or zip strip on our pool, we now have gray concrete and gray tile with a beige zip strip. It looks so bad that even the employess from premier have agreed. First the guy who came out to clean the inside, he called his supervisor with us there and said it was wrong, then they guy who set up the filter agreed it was horrible and noticed it right away. Finally the salesman came to look and agreed it was a mistake but assured us he would stand behind his work and fix it. Well they send some guy out yesterday to "fix" it... the fix was going to be to glue another color strip over it... #1 that is not the way to fix it #2 he showed up with wood glue and #3 when that did not work they tried to use crazu glue, by the way that did not work either. So now we still have an empty pool and are waiting for Premier Pools to "Stand behind thier work "like the salesman promised. No return phone call yesterday from the owner of Premier pools and no return call from the owner of Earthscapes who Premier sent over. No call today either as of this post. All i wanted was my pool fixed..asking to much? I will post everyday until fixed
Pros: laborors were very honest about own company being bad
Cons: Bad work, lies and they do not stand behind work
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