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Businiess name:
Cafe Sevilla
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Review by:
citysearch c.
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Review content:
I was told that if my party size exceeded 10 for the restaurant, I would have to purchase in advance from a catered menu, a hefty deposit, and have only 2 hrs to eat & drink. Adriana Gonzalez. was not helpful and did not return any of my phone calls nor emails. When I called to complain directly with the rest, I was told that I had to deal with her and there was no other help that could have been provided. 3 days before my actual celebration, I was contacted by Jorge Serna who took care of my needs. When I made my selections I was told that there would be an add. $2.50 pp for one entre. I was told that the "menu had been updated" with other prices but was not given to me for my review. The actual service for my dinner party of 30 was poor. I had only 1 waiter for my party size for drinks. I purchased a bar service for 1 hour, yet it took him twenty min. to bring our drinks. We went upstairs only to be mistreated. The bouncer John was rude. My $250 table reservation was overly booked. I felt as if the security guards were overly bearing with my party size. I witnessed one security slug a woman when she walked by and he did not apologize. When we left the club, a fight broke out and my friend quickly escorted me down the stairs to provide my security. I would not trust my dog with this security team. I later found out the subsequent day that many of my guests witnessed many events that are not only appropriate but untolerable and quite frankly, illegal. Many of my party are white collar professionals, as myself, were completely coherent and sober, called me and expressed their observations with the way the security guards seemed to antagonize. The waitress did not return my credit card nor drivers license that evening and I didn't realize until the following morning. I later found out that some of my guests were hassled, searched repeatedly, and talked down to. Needless to say, my guests nor myself will not return to this establishment at any point in time.
Pros: decor
Cons: club bouncer, security team
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