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Businiess name:
Burbank Spa & Garden
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Review by:
citysearch c.
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Review content:
The treatment room felt like a closet. You expect a room where you get a massage to be cozy, this wasn?t. It was stuffy and HOT! The massage therapist asked me to take off my bathrobe without helping me with a towel and when I did ask her for a towel to cover me she started laughing out loud. During my massage, she was talking out loud the whole time while chewing gum! The massage sucked big time. She was hurting me and actually at one point she pulled my hair. On the top of that, while massaging, and without any prior notice, she threw a really HOT towel on my back! I have to mention that the therapist kind of had B.O. When she was done, with no warning she just left the room. Then, to make things worse, the payment took a little bit over half an hour. We kept wondering why it is taking so long with no answers given to us. I had to be somewhere and was late because of that. The manager finally asked us if we liked the treatment and I said I didn?t; she didn't even bother to ask what went wrong. I will NEVER be going there ever again. I had actually thought of giving gift certificates from there but after going, I don?t want to let my friends have such a bad experience. I also have to mention that their prices are ridiculously higher than other spas in the area.
Pros: ?
Cons: overpriced, rude massage therapist, long lines, not relaxing
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