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Businiess name:
Bowen Electric
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Review by:
nancy l.
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Review content:
We hired Bowen electric after receiving and accepting a written estimate. After work was completed he was late in sending final bill so we contacted him. The bill we ended up getting was in far excess of what we agreed to both in scope of work and in the cost of materials used. We requested an itemized bill with corrected materials used and labor. The 2nd bill was still not correct and that's when communications broke down as he would not send us an itemized bill only invoices showing totals. After getting no where with him for nearly 3 months, we finally sent him payment for work and materials based on the original estimate with a letter stating payment in full for work done. He cashed our check and then 10 months later he sent us to collections.
He did not behave in a professional manner and certainly not in an ethical manner. We tried in good faith to resolve the situation and his answer to is send it to collections with our credit threatened.
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