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Businiess name:  Sino Restaurant & Lounge
Review by:  citysearch c.
Review content: 
The 1 star is for the food, & the 1 waiter that tried to save our night. Arrived on time for our 9pm res & were met by 3 girls who gave us 'tude and a buzzer. I asked how long, one told me "@ 15 min." When I said our res was at 9, the mgr said our table was being cleared & to wait 9:25: I went in to check why our buzzer hadnt gone off. Girl said the party had paid, the table was being cleaned, and we'd be seated shortly. 9:40: we went back in. The mgr, who we call CT because he was dressed like the far east version of Justin Timberlake, apologized and offered to comp our apps. 10pm: we asked again. Girl said the group was at our table and were waiting on the bill. Hungry & irritated after waiting an hr, my fiance asked which table it was, she pointed, & he checked if the staff was telling the truth. He went to the dining room, the girl told CT what was going on, and he LOST IT. He screamed at her, and chased my fiance into the dining room. CT caught him, yelled at him, & escorted him back to the front. Then he screamed at the hostess right there! 10:15: we were shown to a DIFFERENT table that barely fit our party. We told the hostess we'd waited so long for the 1st table, & we'd wait for what was promised. We waited off to the side near the table they were supposedly preparing for us. The staff took their time. Finally, when they'd set partial settings, we sat. 1030: The dining room staff finished with us sitting. Our waiter got drinks & took app orders. He was nice, helpful, & the food was fab. Bill came & no appetizers were comped. We told the waitress CT was supposed to comp them, so she went for him. CT came over a few minutes later & barked "You guys want to talk to me?" We didn't, but told him the apps were on the bill. He said he'd fix it, & stormed off. Our bill arrived a few minutes later, gratuity incl. Pros: food, our waiter. Cons: CT, the desk, the 90 min wait for a table we had RESERVED, the prices, attitude. Pros: The food, one waiter was nice to us. Cons: Worst manager and hostess desk ever, SO RUDE, unprofessional

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