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Businiess name:
The Retreat Day Spa
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Review by:
citysearch c.
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Review content:
Retreat Spa is my favorite spa in south florida infact I with them for several times coz I like the sorroundings, friendly people but unfortunately Im sorry to say this lately I went there for 3x already I got a horrible therapist. She is new person. My first time with this particular person I couldnt sleep, I got back pains & got worst. In the next morning I called them & complaint so they apologize & recommend another person.. so, because I like this spa; apologize accepted and I go back there & the person whom they recommend is good and that week I satisfied. This week I go back again for relaxing my body... I call for appointment and asked the operator I want the lady whom they recommend me last time but she is not around today (wednesday) so she told me they have a therapist available so I told the operator please kindly dont give me the lady whom I dont like coz she done a terrible work in my body and she agreed.... I went there & found out they given me the same horrible lady but I didnt complaint to the front desk and I told myself ok I will give her a chance maybe she will be do better this time..sad to say she did so much pain in my body. I told the therapist please kindly be a little soft but she didnt.... This lady climb on my back put her knees on my lower back area and her both hands squeezing so terrible on my back... she put her both foot on my back legs.. I know what she doing coz I feel her body parts like her both foot on my back legs then her both knees on my lower back... The massage I usually like is Swedish but unfortunately its not a swedish style. I complain to her but she didnt listen. I told my husband of what the lady did to me and my husband call them and want to speak with the owner of the spa but the owner is not around. I told my husband we will not complain anymore coz we are christian people and we dont want that lady will lost her job so even she did wrong we forgive her....
BUT WE WILL NOT GO BACK ANYMORE FOREVER!!!!
Pros: only one lady have horrible job but the rest I dont have complaints!
Cons: none!
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