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Businiess name:
Carolina Auto Spa, Inc.
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Review by:
citysearch c.
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Review content:
Well, go to this place for a deluxe car wash as long as you do not have to be anywhere for at least an hour. I took my car there on a Tuesday at 11:20pm. I waited in line 12 minutes just to place my order. Then waited another 20 minutes for my car to be put through the automatic car wash. After that I was able to wait another 30 minutes while the attendant alternated between vacuuming my car, cleaning the windows, wiping off the dashboard and center console and drying off other vehicles who paid much less to just get an exterior wash. To top it all off, I ended up being late for an appointment and only an apology followed after inquiring if they were so short handed that it took 1 hour to finish my car. I was in such a rush to leave that I still have not checked the quality of the work. Another piece of advice....Do not take the option of tipping on your credit card, only tip in cash if you do plan on spending the day at this place, and of course only if you think it is appropriate.
Pros: clean exterior
Cons: extremely long wait, poor customer service, no priority given to earlier customers, interior has several places that were missed during cleaning
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