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Businiess name:
Carolina Auto Spa, Inc.
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Review by:
citysearch c.
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Review content:
I am new to Raleigh area, so I come online to search for a great place to take care of my car.
Auto spa has the highest score and best reviews, and I went there.
I went and asked for an express deluxe for my car. The exterior was shining, but there is a big wet dirty footprint on my front white carpet, obviously left by a worker while driving my car to wash -- that could happen to anyone, and I still tip him well. But when I drove out of the parking lot, I found out my left mirror was turned towards the floor for no reason. I had to pull over to adjust the mirror. Almost had an accident!!
Despite of the not-so-good experience, I still went for the second time -- since almost all other customers are giving good reviews, maybe it's just me. But the second time is no better. My car was not polish waxed as it was supposed to. I can tell the difference as soon as I arrived home. I do not want to embarrass the receptionist by calling in and shouting at her. So I sent an email, asking how do they take customer complains. No response at all. Now I decided not to go back again.
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