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Businiess name:
Baby's First Images
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Review by:
citysearch c.
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Review content:
My husband and I went to the Alpharetta location. We had signed up for the gender determination package initially. When we got there, the receptionist talked us into upgrading our package to get the 3D and 4D pictures. As a first time mother, I was very excited to find out what we were having and to see pictures of our baby. We also signed up for an extra $7 to have our session available online so that my parents in NY would be able to see. Unfortunately, the technician was not able to determine the gender of the baby. They state on their website that it is rare that they cannot tell gender. I was under the impression that if they could not tell us, they would allow us to come back for free. That is not true. Since we had already paid over $100 for our session and received nothing (no gender, or pictures), we rescheduled for the following week....for another $25 and having to again pay a fee of $7 if our family was to see it online. When we got there the second time, the receptionist said they were running behind. When we finally got in, (we were supposed to get 10-15 minutes) she once again could not tell us the gender. There is no way that we were in there for 15 minutes. For it being "rare" that they cannot tell the gender, it's funny how it happened to me twice! So after two visits, we still did not know the gender and had paid $150. They told us that there was nothing they could do. After all that money, we didn't know anything more than we did before making the appointments. I left feeling miserable and in tears. What should have been a very special time for me and my husband was not. The 1st technician and receptionist were rude and unsympathetic. We ended up going to another ultrasound studio and were amazed at the difference in atmosphere, their willingness to spend time with us, cost and how we were treated. If you live in the North GA area, you will have a much better experience if you go to Window's to the Womb in Cumming, GA. I would not recommend Baby's First Images to anyone and I will most definitely never go back.
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