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Businiess name:  Capello Salon & Day Spa
Review by:  citysearch c.
Review content: 
I am from NYC and moved up here to Buffalo recently. I am used to getting my hair professionally colored and highlighted, so I can tell when someone does not know what they are doing. When you enter this salon, it appears as if everyone knows what they are doing (the salon is very nice and organized. However, it is not this way. I went in and asked a lady there to lighten my dark hair to maybe a light brown with lighter highlights on top. She said she will not be able to get it "blonde" (dont know why, b/c i know from experience that although it may take a lot of time, it is possible to get the color you want), but that she will lighten it the way i wanted it to. All i have to say is that when i looked in the mirror i had dark brown hair with streaks of an orangey, brassy color that looked HORRIBLE. On top of the fact they do not know how to COLOR hair correctly, they make you feel like they really want you out of the salon and do a terrible job blowdrying (my hair is curly, therefore it is UNACCEPTABLE to straighten it as if it were naturally straight). -Conclusion: These stylists need to broaden their horizons...Need to learn how to ACHIEVE the colors clients want, AND need to learn that not everyone has the same hair type. There IS a way to straighten curly hair beautifully. I do it all the time. DO NOT WASTE YOUR MONEY AND TIME. I RATHER PAY FOR AIRFARE AND GO TO NY Pros: pretty place Cons: people dont know how to do anything but highlight already light hair

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