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Businiess name:
Monsoon Cafe
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Review by:
citysearch c.
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Review content:
To call the service indifferent would be a compliment. We ordered hot and sour soup, which was tasty but cold and sour upon arrival 20 minutes after ordering. Our "iced" tea had no ice, and we received none until we practically grabbed the waiter Matt (there was no way he was going to stop at our table). The upstairs where we sat was practically empty, so I can't figure out why he was in such a hurry to go stand around at the end of the hall. We never received our samosa appetizer, and when our entrees finally arrived and we told him (another 20 minutes later), he said "of course not". I'm not sure if this meant he didn't believe we ever ordered it, but instead of getting us one he just said "I'll make sure it doesn't show up on the bill." This leads me to suspect he never entered the order and it would make him look like a good guy to "remove" it from the bill instead of fixing the problem. He finally "checked" on us 30 minutes later, by then I had devoured the entrees which had arrived cold and just wanted to get the heck out of there. To top off a wonderful evening, both my wife and I had to race to a restroom within ten minutes of leaving the cafe. Do yourself a favor: there are lots of pretty restaurants; you don't need to subject yourself to this kind of abuse.
Pros: nice decor
Cons: horrible service, cold food
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