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Review content:
My Wife and I decided to try out this resort, as we wanted to visit Georgetown for the Bighorn Sheep Festival.
Well, needless to say, we were very disappointed.
The entire resort was so run down, that it made our 2 night stay, an unpleasant one. It's obvious that the money they are bringing in from charging you for every little thing, is not going back into the resort.
We stayed in one of the INN rooms, and it was in sad shape. Leaky toilet, cracked grout, only 1 free outlet, dry-rotted caulk on the sink and tub, rusted baseboard heaters, dirty carpet, water that would constantly change while showering, from warm to scalding hot, and towels that were the thinnest, cheapest they could buy, no wi-fi, free or otherwise, and everything closes at 10:30pm, so no access to anything after that, and they did offer a continental breakfast they offered each day, but it only took the frist day to decide it wasn't worth it. Their breakfast consisted of a plate of wheat bread, a small plate of plain mini-bagels, 3 cereals and a bowl of apples-really??
We took advantage of a special they had going on, which gave us a soak in private bath for an hour each day-can ya spare it?? To think that we would of had to pay over $20 for the one hour soak was disheartening. We would have never stayed there if the package hadn't included some free soaks. Now the private baths were another story, Peeling paint, dirty water (which they said was mineral deposits, but yet they had filtering systems right in each room! - we stayed in two different private bath rooms and one had dirty water, the other was better) half working showers, one room had a speaker with music, the others speaker was not working, no ventilation, so there were hundreds of water drops on the entire ceiling of each private bath, which made it hard to keep your clothes dry with the constant condensation dripping down from all over the ceiling, They also have outdoor hot tubs, at an extra cost of course!
They also had cave pools, but they were gender specific (completely spearate), so that is something that couples would never use.
All in all, it was just an unpleasant get-away for us. We would not go there again. We also suggest that they start putting some of the money they take in, back into fixing up the resort.
A good comparison would be the hot springs down in Pagosa Springs. While their room prices are higher ($200/night), this includes everything. You have access to all 20-something outdoor pools they have, and you have access to them 24/7 (they close to the public at 10pm, but hotel guests have 24/7 access), plus they provide free drinks (hot chocolate, coffee, juices, water, teas, free 24/7 in the lobby), and their rooms are in much better condition with wi-fi, and all buildings have easy access to the hot springs.
Now Indian Hot Springs charges $115/night, plus access to all baths/soaks are extra, to the tune of something like $23/person, per 1 hour soak! Cave baths were a little cheaper from what I remember. Also, the INN building we stayed in, you had to cross a street to get to the main building.
Anyhow, I would not recommend this place to anyone, unless they decide to start taking care of it.
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