Bad: I cannot recommend this vet for she does NOT have after hour emergency treatment. But she and her staff say that she is available and this is very misleading. We have a dog that got very ill over thanksgiving weekend and we left her 4 messages and she never called back. On Monday when her office did opened, she still did not follow up with us. So we took our dog to another vet and he helped us. My dog has lymphoma and in great pain and she was not there to support us at all.. Improvements: If you are ok with no emergency service then she is technically a good vet and has helped our other animals quite a bit. But only if they get ill during office hours. Her staff is kind and caring when they are available. I did lodge a complaint with Amber and still Dr. Thompson never called us back. Shame on her... If she had even called us to say that she could not care for our dog for she was away for the holiday I could respect that, but she did not even bother to do that.. Other: Please know we pay all of our pet bills at the time of every visit and are very conscientious about taking care of our animals. As I said to Amber, as she is sleeping at night and going off for the weekend to have a nice thanksgiving, she is leaving some of her patients in pain and broken hearted...
She does suggest on her answering machine to go to the Macon animal hospital for an emergency if she is not around. But what kind of option is that for us that live 1.5 hours away it is very expensive....
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