For the two previous posts prior to mine:
Cheese graters? Really have you never seen a Pedi Egg or any other similar tool that removes dead skin? Its the same frigging thing only flat! lol!
This place is top notch, only uses the best products and tools, and is always above sanitary in appearance and cleanliness. I have had two not so good appointments out of probably 100 since when I first started going here in 2006-2007. The two times I had below average services were ONLY when I used a different nail tech who did not know my personal preferences. Since I was so used to Lily doing my nails I forgot to speak up and tell the two random people I used on Lily's off day exactly what I wanted.
Aside from those two appointments I have enjoyed every appointment I have had in Zen. The staff is friendly and welcoming, the tea is amazing they serve during the appointments, and i can't express how much more relaxing it is not to have 50 people crammed into a small space while you're getting your pedicure. The chairs are spaced out and the atmosphere is overly relaxing to the point you may not want to leave.
Although it is more expensive than your average cookie cutter nail salon, it is well worth every cent you pay for your services. I would rather pay more upfront for better services paired with a nicer atmosphere, then be low ball priced and then up sold with ""knuckle and dimming"" techniques for every little add on service such as massage, spa treatment, callus removal, and so on.
You get what you pay for and you only get what you ask for. Try Lily for the best natural nail manicure and pedicures. She doesn't rush and always pays attention to the cuticle area. ;)
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