I received a gift card for the Woodhouse Day Spa for my 50th birthday from my friend. She lives out of state, so I finally booked an appointment and went by myself. Having only been to a couple of other spas in large cities, I was excited but a little apprehensive about going to one locally. The staff members made me feel very welcome and went out of their way to assist with anything I needed. The flavored water was wonderful, and each time they put more ice in to refresh it was much appreciated. The only thing I would change would be the "quiet" room. Sometimes they forget to close the doors completely and even when the doors are closed, you can hear the talk in the hallway outside. Other than that, I consider this spa to be as good as others I have been to, and the PLUS is, it is right here at home where I can visit more often. One downside is if you get sick or something unexpected comes up, you are penalized by 50%. I consider that a bit too much because unforeseen things do happen that are not avoidable. I would think a 20% charge is plenty for a rescheduled appointment, considering the cost of services. That is the only issue that prevents me from going more often. I would suggest they have a lighter, less restrictive policy on rescheduling for repeat clients. Other than that, this is a great place to visit!
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