.I have been a customer at this perticuler store for over 3 years but hever had to work with the owner. Everyone was very kind and helpful even if I was upset or didn,t understand.\r
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A few days ago I took my phone in as it broke when I fell on it. I was mad that I pay 7 a month and still have to pay 50, so the girl gave me the number to call and I tried,but there was no way to talk to anyone. I went back in the store still upset, and the owner was rude about my questions and ended up calling me white trash, a b____h, and a fin-b____h. he even followed me outside and spit on me. when he went back in he spit on the widow at me. \r
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I have only seen one other person go that far and she is in the hospital!\r
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I know I was upset but instead of making things understandable and calm he went off on me.\r
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This store is on the corner of Jolly and Cedar. Beware of this paticular store they will not stand behind what they sell or listen when you try to explain a mis-understanding.\r
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My suggestion; if you want a paticular company for your wireless go to that paticular store not a multi-service store and please, not the one on jolly and cedar. They are fine when things are fine but if there is a problem they do not stand behind the product because "" its not my product or problem get out""!
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