I called to get a price quote for a men's wool peacoat. After asking me 3-4 questions about the coat, the woman on the line said she could not give me a quote. I asked for a general price range and she said she did not know what I was talked about. I kindly requested she confer with another employee and she refused. I will not be a customer with this kind of unwillingness.
Cons: language barrier, unwilling service
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