Westar Urgent Care

made us wait 45 minutes while my VERY sick mom waited in doctor's waiting room. She never saw the doctor as she walked out after waiting too long, unattended. They were totally unapologetic as she left. They said they would call in her prescription but never did. I went back to complain to the doctor and they lied saying, ""we don't do phone in prescriptions."" Again, totally unapologetic. We felt like cattle with dollar signs over our head! more

Poor service, poor treatment! After checking in and waiting an hour, the doctor spent less than a minute examining then insinuated that I was there to seek pain meds. She spoke down towards me and was very rude. Look for another office! more

Don't go there! I went in due to difficulty breathing and dizziness. After I was brought back to an exam room, I was left to sit on the exam table for an hour. No one came in the entire time. Who leaves someone reporting dizziness unattended to sit up high on a narrow exam table for that long? A NP finally came. She was curt and lacked any kind of concern, but most importantly didn't take my symptoms seriously. I never saw a doctor-not once! Dangerously poor care is what you'll receive there. Don't go there! more

Our insurance is not accepted at our area urgent care, so we have driven 50 minutes to Westar for child injuries and adult issues (always seems like those emergencies happen after hours!) and have always been impressed with them. We've found the wait time is generally short. It is an urgent care, so you can get them at a busy time; however, they are very efficient at processing people through. The staff from the check in, nurses and doctor's have always been professional and caring. They will x-ray you, if needed, and temporarily set the bone in their office until you can follow-up with an orthopedic surgeon. They've been great about calming nervous kids during this process. We've seen them for strep throat and eye infections in adults too and have always found the experience to be top notch. There is a closer urgent care to our home in Sunbury, but we prefer to stick with them because they are so caring. Even with the drive time, we are home sooner than if we hit the emergency room in our town. They also call to follow-up with you in a day or two to make sure everything is okay and offer any additional advice. more

I will never go back there again....waited one hour in a waiting room to see a doctor only to be greated by a PA.....I didn't pay for a PA...I also don't believe she was qualified. Again will never go back there again. more