This institution unexplicably delayed processing our documents, asked for information that they already had, mislead us repeatedly as to the status of our mortgage and treated us with disrespect when we asked for a change in the way our documents were being handled. We provided any and all that was asked of us and did so promptly. It was utterly perplexing at how poorly the whole thing was handled. Now we may be loosing the purchase of the home which I am sure will provoke the wrath of the seller and their lawyer, making us vulverable to a lawsuit.
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