Whitely did our heating and a/c system (builder's choice) but post-installation service has been very poor. Additionally, elements of original installation were done very poorly especially regarding a/c system (certain baffles incorrectly left in evaporators, a/c condensing units installed poorly outside of house, inadequate initial refrigerant charge, drain pan collapse). Yearly cleaning and tune-up of oil burner also very poorly done. To top it off, Whitley (guy named Scott) has been very difficult and even obnoxious. As a result of all this lousy performance both I and builder have given our business to other plumbing and HVAC firms in area. Avoid like the plague as they think that they are owed your business based upon previous reputation built up when other family members grew the business.
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