Vigilante Plumbing, Heating And Air Conditioning

They came on time, and troubleshooted all possible problems before just cutting into a ceiling. They were incredibly respectful, explanatory and efficient. Couldn't recommend them more! more

Very courteous and professional. Clear in explaining problem and providing options. Very thorough once part was replaced to make system fully operational more

We had work done previously by Michele to replace a kitchen sink pipe--due to structural issues with the plumbing in our walls, the pipe fell off, but Michele came up with a solution to replace the pipe and add a structural support. It is a pleasure to work with him. He provides a variety of options, describing his preference, but ultimately gives us the information we need to make our decisions. more

I’d like to commend Frankie Hopkins, who has done a number of jobs here. One of his qualities is to use difficult challenges as educational opportunities. Recently he was instrumental in solving a seemingly intractable problem with my heater. This problem went back through several years of inspections by other plumbers. Frankie devised and tested several theories, finally brought in Kevin, the Manager, and together they fixed the problem. Frankie learned a lot in the process and I got a better working heater. I’ll continue to ask for him when I have plumbing problems, knowing he’ll find a solution. more

We had a significant leak in our basement that Mike fixed with a full-on "can-do" approach. Where other vendors came and offered to install systems that would pump the water out after it had entered, Mike attacked the problem at the source and fashioned a remedy that cost less than 1/25th of what the other "solutions" would cost. Mike is easy to work with and communicates well (which includes listening). Mike also took a holistic approach, rather than concentrating on the more narrow plumbing aspects, such that the job did not require additional vendors. more

Kamal was professional, polite, and took great detail in explaining why Vigilante was the best choice for my home heating solutions. I was completed satisfied with the work they did, and they kept the home clean as promised. I highly recommend them. more

The Technician Mr. Michele Papa was very professional in carry out his job. He polite and informative. I am very happy with him and his work. most of all he arrived on time as expected. I refer him to my friends and family. Thank you for sending Mr. Papa. Mr. Phildmore Robinson more

Marc and Jason came at appointed time. Both were very polite and courteous. Mark knew what he was talking about. We decided to discuss my problem further and come up with the optimum solution. I found Mark to be knowledgable, polite and easy to work with. If we agree on the solution and price, I will be very happy to hire Marc (Vigilante Plumbing) for the job. Thank you. Sat Gupta more

I had problems with my heat for a year and tried so many different companies and solutions. Camilo from Vigilante fixed everything with very good service and clear explanations. His demeanor is very calm and the suggestions he makes are backed up with rationality and experience. Finally my heat works. I would always call Vigilante! more

We were very satisfied with the service we received from Camilo Rolon and Vigilante plumbing more

Papa Michele, a Vigilante technician, provided excellent service and superb workmanship in replacing the starter in out gas furnace. He was exceptionally courteous and exceeded expectations in servicing the boiler. more

We had Vigilante do a number of jobs for us. They installed a new hot water heater, ran new gas water and drain lines. They were very professional from the beginning. From the receptionist always saying "thanks for calling Vigilante how can we make your day better" to the professional advice from Mike S. Mike is a knowledgeable professional and an all around great guy. He planned then explained everything that would be done, and he did exactly as he planned. We would recommend this company to anyone looking for competence and professionalism that it increasingly rare these days. And... They are not the cheapest , but you get what you pay for. more

I thought I knew who the best plumbers in Brooklyn were until I met Vigilante plumbing. After multiple frustrating attempts to get an appointment with another company and finally agreeing to a $240 fee to show up on a Saturday (even if no work was completed) I decided early on a Friday morning to give Vigilante a call, to see if what they say about 24x7 service is really true. They are not lying. I first called at 7:00am and got a message saying their office was closed but I could get a live representative if I wanted to for emergencies. I hung up figuring this problem really wasn't that serious and didn't require that level of service. I called back at 7:30 to a get an immediate answer from a representative who asked me "How can I make you smile today?" From then on I knew this experience was going to be good. The representative got an understanding of the work I wanted to get done and said she would be able to have someone stop by within one hour. I was in shock. To make the situation even better, the representative showed up early, by 8:03am. His name was Mark, excellent technician with 28 years of experience. I explained to him the work that I needed and he provided me with different options as to how I could be approached and gave me upfront pricing on each of the options. His work was fast an efficient and I was amazed to see the excellent technique he used to perform a task that I struggled with trying to perform myself. The cost was very reasonable and considering the speed of the service it was pennies compared to what I'm sure I would have had to pay elsewhere for that level of professional work. I will be coming back to Vigilante for all my future plumbing needs. Needless to say I promptly canceled my appointment with the other plumber on Saturday. They didn't even care to ask why I was canceling. Vigilante made my day, if you choose to use them I'm sure they will make yours. more

I thought I knew who the best plumbers in Brooklyn were until I met Vigilante plumbing. After multiple frustrating attempts to get an appointment with another company and finally agreeing to a $240 fee to show up on a Saturday (even if no work was completed) I decided early on a Friday morning to give Vigilante a call, to see if what they say about 24x7 service is really true. They are not lying. I first called at 7:00am and got a message saying their office was closed but I could get a live representative if I wanted to for emergencies. I hung up figuring this problem really wasn't that serious and didn't require that level of service. I called back at 7:30 to a get an immediate answer from a representative who asked me "How can I make you smile today?" From then on I knew this experience was going to be good. The representative got an understanding of the work I wanted to get done and said she would be able to have someone stop by within one hour. I was in shock. To make the situation even better, the representative showed up early, by 8:03am. His name was Mark, excellent technician with 28 years of experience. I explained to him the work that I needed and he provided me with different options as to how I could be approached and gave me upfront pricing on each of the options. His work was fast an efficient and I was amazed to see the excellent technique he used to perform a task that I struggled with trying to perform myself. The cost was very reasonable and considering the speed of the service it was pennies compared to what I'm sure I would have had to pay elsewhere for that level of professional work. I will be coming back to Vigilante for all my future plumbing needs. Needless to say I promptly canceled my appointment with the other plumber on Saturday. They didn't even care to ask why I was canceling. Vigilante made my day, if you choose to use them I'm sure they will make yours. more