Usa Baby

I am very upset with this store and wish I had gone with a crib from Babies r Us two years ago. I ordered a beautiful crib that is supposed to convert to a toddler bed, and then to a full size bed. LAST YEAR IN SEPTEMBER, I placed the order for the conversion kit as well as the guard rail (that I would need by APRIL of the following year). The only reason I ordered so far in advance, was because my friends had a problem with an order that they had placed from this store/owner. Long story short, I have been dealing with my ""lost,"" or ""oops, sent the wrong part to us"" shipment. It's been story after story, and just now when I called to find out what the latest status is, being that now I really need the guard rail, she said they sent the ""wrong one,"" and then changed her story to, ""the manufacturer stopped making that part, so you won't be getting that part anymore!"" She was RUDE, and I can't believe I've been dealing with this since SEPTEMBER 2010! My friends dealt with a similar problem. If you must purchase from this store, buy something you can walk out with...don't trust any orders. more

The shop is great. The price is fair comparing other places. The service was excellent. I ordered Munire furnitures Crib, Dresser and also PegPerego stroller. My order has been Delivered in 2 weeks!! (even if the quoted me 8-10 weeks) I am happy with the service and the Furniture's. I am definitely going to shop there again. more

I recently shopped here for a rocker and baby furniture's my experience was very different from these past reviewers. I thought the sales people were very helpful and I got a great deal. They were friendly and I thought their products were of high quality. I love my new chair. I will definitely shop here again. more

friend of mine recommended that I go to USA Baby to shop for furnitures. She said they carried a wide variety of strollers car seats and furnituret the staff was very knowledgeable. Well I have to say. I am very happy with the staff and the service. more

love this place! After exploring Baby Depot and Babies R Us I really found that the quality of their furniture was unsurpassed.We purchased a crib and dresser. I must say that the staff was great and the furniture was beautiful and the prices were reasonable. Don't go anywhere else. You can't afford to compromise when it comes to your kids and remember you get actually what you pay for!\r \r \r more

I cannot express how awsome this store is. After checking out the poor quality selections at Babies R Us, and a horrible experience with online crib shopping I was so pleased with Asha and her staff . The prices are very reasonable, they're extremely knowedgeable about all the products they carry: size, color, qood type, finish... and they have pretty quick delivery and SET UP! Neither my husband or I are handy, and this was SO IMPORTANT, especially for the safety of the crib. I ordered the crib and dresser (made by Munire ) and by third week it was deliverd to my home in RPV. The delivery guys Arturo & Sal was very nice and helpfull.\r Thank you for all your help Asha & staff more

Owner, from others say is a lady named Alana. She does refuse to acknowledge it though. My ""8-10 weeks"" item has yet to show up and it's now week 13. If you try to find out where your item is, already 1/2 paid as well, you'll be told that you're threatening her. I had no problems when I purchased items in the past, perhaps b/c I didn't have a return or needed to wait for something not in their w/h. The salespeople I have dealt w/ in the past were actually pretty ok, and gave me the info I needed. But this lady is something else. Pros: actually had a helpful salesperson w/ knowledge Cons: can't get resoutions more

Large selection. Prices is high compare babies r us but ....if you looking for quality this is the place. more

We had best service, very fast as promised on delivery.\r very helpfull staff. on top of that best prices. more

Tired to hear lies and forced to keep a product full of problems.They return policy doesn't work. After waiting for 6 months their replacements and hearing lies from the management, they changed their mind and forced me to keep a armoire with many painting and adjustment problems. Do NOT recommend this place. more