This is perhaps the worst Postal office in the Chicago area....RUN!!!!!!!! THEY STEAL!!!! I purchased items on two different occasions from BEBE online, I have not received either order. The USPS tracks these items under the following tracking numbers (9102901001300126095515), which is said to have attempted delivery on 12/4...and (9102901001300134175964) which is said to have been delivered on 12/18. The first item shows no further information concerning my items after 12/4 and when the office is contacted they can't find the item, I visit the office to speak to a supervisor, the supervisor is unnecessarily rude and avoids me, refuses to give me her full name and says that all i need to know is that she is Mrs. Williams, than reluctantly decides she will take my information and contact me if they find my package. No one ever contacts me, I call consistently and I am told that a claim has been made and that it will be forwarded to consumer affairs, but nothing more will be done. The second order says it has been delivered on 12/18 but I check the mail every single day...and I have not received any mail....I seriously believe that the postal courier is stealing my packages. I purchased these items as Christmas gifts and they should have been delivered well before 12/25...and at this rate I can expect that I will not receive any of these items before or after 12/25 for that matter. I purchased these items and in good faith believed they would be delivered to me, the rightful owner, but instead poor business practices and horrible customer service is all that has been delivered. I DO NOT RECOMMEND THIS PLACE! I have filed a complaint with the better Business Bureau and the United States Postal Inspection Service. I highly advise that anyone in this area use alternate postal services.
more