I recently purchased a van from Twin Pines Auto Sales. Wyatt, our salesman, was knowledgeable and courteous. The buying experience was very smooth. We sought a well equipped car and listed Bluetooth audio as one of the requirements. The salesman told us that this car was equipped with Bluetooth. After we purchased the car and reviewed the Owner's Manual DVD, we quickly discovered that it wasn't so equipped. When we returned and confronted the salesman he simply said was sorry for his mistake. He appeared earnest, but told me that it is difficult to determine if it is Bluetooth-equipped and that there was nothing that could be done. A second problem concerned a leak in a tire. We spotted the leak and were told that it would be fixed for the next day when we picked it up. However, the tire continued to leak. When asked to repair the leak, they refused.
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