Tresa at Arrowhead Apartments

id: 27119111
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17722 N 79th Avenue
Glendale, AZ 85308

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(602) 730-7552
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My airconditioning went out twice within my second month of living here. I had two water leaks, one of which caused damage to my antique bed and was without water a minimum of 8 ...

Editorial review from Citysearch 6/6/2014

Since I seen that there has not been any reviews in quite some time I wanted to help anybody who came across these apartments to NOT RENT there. These apartments are horrible and that is not even going into depth in regards to the managment. The apartments are old and out dated for one and when I moved in (and I know I am not the only one because the leasing agent Lori told me so) my apartment was not even ready for me to move in! The carpet was a disaster with nothing but stains on the carpet and it was old carpet that they just had a carpet company come and not even remove all the stains! So I had all my things to move in but couldn't because they did not have my apartment ready so I had to unload it all into garages. I should have taken that as a ""sign"" not to move-in but I still did. I did a walk through of my apartment and noted any damages and such where my apartment lacked having screens on the window or holes in the screens as well as tile in the kitchen damaged and the apartment itself smelled like old dog. My neighbors were on their patios smoking marijuana which it is supposed to be a ""drug and crime free"" complex and this is an ongoing issue which the office has done nothing about just like the ""gated community"" where they have the same gate code for every resident but it is not even needed due to the gates ALWAYS being open for any person to go in and out of. Some ""gated"" community! As far as work orders, good luck with putting one in and having anything fixed in a reasonable timley manner or if it does it is done half A$$ where the maintenance whom have no idea what they are doing because just come in and say they fixed it or they have to order the parts which when they get around to the work order in 2-3 weeks then say they have to order parts thats another 2 weeks then another 2 weeks to come back if they remember to do so! Managment does nothing about anything and I don't even know why they have a manager present at the office because she does nothing there and as far as the assistant manager who is very rude and disrespectful, the only persons worth speaking with in an adult manner are the leasing agents who have no control over what happens and is done about the ongoing issues that occur there. I urge anyone looking for an apartment NOT to even consider going there to look because you will have high energy bills because of the old AC units they have and when I mean high I mean 2-400 in energy costs if not more due and that is not even cooling the apartment that is because the units and everything else is old and the maintenance cannot fix the issues and managment does not care. If it was them living there they would think the same but because they do not they do not care at all! more

Think twice before renting from Tresa 5/29/2009

My airconditioning went out twice within my second month of living here. I had two water leaks, one of which caused damage to my antique bed and was without water a minimum of 8 times all within a year. Also someone tore my door knocker off of my door (this was in the daylight). I had ants and other insects in my apartment. I am a very clean person and was disgusted. I couldn't wait for my lease to expire so I could move which I have, but now am told after 8 phone calls that the owners are in restructure and they don't know when that will happen. When I moved out I was told it would be 14 days. Do your research before you rent here. Pros: Close to Shopping Cons: In restructure and haven't received deposit back. more

Apartments 9/1/2005

My daughter lived in these apartments about 5 years ago and had many problems with the management. I don't know if they have different management or not now. She had problems with getting things fixed when they would break and I mean waiting weeks for her washer and dryer to get fixed. There were times when water would not be running (was paid by apartment at that time). Security guards were rude and staff was rude too. They played the run around with her a lot. Apartments themselves are nice and nicely layed out. They have ceramic in the entries and kitchen and full size washer/dryer in every unit. Nice big baths tubs. Nice spacy patios and alarms systems. I would recommend these apartments only if they have gotten new staff and managers in since 5 years ago. more

Apartments 7/4/2005

These apartments were very nice. They have upgraded features like ceramic in the kitchen and doorway and full garden tubs. They have washer and dryer in every unit too. When I lived there it was 5 years ago and I had some major problems with the staff. When ever something broke it took forever to get it fixed and it usually took me complaining and getting on their case to get it corrected. Their prices were reasonable. more
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