I bought a hall tree from them over 2 months ago that was missing a hook for. The hook was supposedly ""at their welders"" and was promised to me by the end of the week. After many phone calls, in which they have shoved me off of the phone, the finally admitted to losing the hook.
Finally, after demanding a refund, the ""found"" the hook. 2 months later. Some cool and unique pieces there, but not good on customer service.
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