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Town & Country Jeep Chrysler Dodge Ram

id: 30509489
marker

3156 Hempstead Tpke
Levittown, NY 11756

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(877) 272-5787
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Reviews
( 54 )
( 1 )
( 0 )
( 1 )
( 3 )

Best

Bob is great so is Teresa! Would send family back and will deal with in the future!

Worst

I bought my jeep from here few months ago, it was kind of great till i signed all the papers. services after you bought the cars at this place is so bad. if you buying a certifi...

knowledgeable & polite 5/2/2012

Michael was very informative, knowledgeable & polite. Teresa was very helpful, informative, polite and a pleasure to speak with. The dealership was clean, and quite efficient. more

Very helpful 4/24/2012

Pete was great through the whole process. Very helpful and answered all my questions. Theresa was great with the finance part as well. Thanks a bunch! more

helpful, patient 4/18/2012

Leasing a new car at Jeep was terrific. Mike was so helpful, patient and answered any and all questions I had. I am a first time Jeep owner and very excited in being a future customer. Thanks! more

HAS AN ""F"" RATING BY BETTER BUSINESS BUREAU!! 4/16/2012

There is a reason why people have pessimistic outlooks upon dealerships and if you dont know what I am talking about, go immediately to Town & Country. Jim, the service consultant, is nothing more than a ""yes"" man. By this I mean everytime we called (notice how I say we called not they called) he would say yes your car will be ready Friday, then Monday, then a week from Tuesday. After the first two weeks of them possessing our car we finally got it back. First they overcharged us. So we told them to just disconnect the radio. Instead they take it out of the dashboard and leave it on our front seat, leaving a gaping hole in the dash. Then our car had a completely flat tire. They offer to put air in it but air isnt going to do anything when there is a nail in it. But they do it anyway to the tune of putting 50 pounds of air in the tire. Who the hell puts 50 pounds of air in a tire? We get the car home and the fuse box top is missing. So we go back. Bring the car home again. Two days later the car doesnt start again. Bring the car back again. Its been almost a month now that we have been going through this. They havent done a thing to the car in 3 weeks. Every time we call they throw it in our face that they gave us the loaner car. Oh so that gives them the right to hold my car until infinity? We need our car because it has a permit for us to park in the lot at the train station to go to work. A loaner car doesnt help us. I am sick and tired of people bsing me. My only hope is that they go out of business. Please people save yourself the headache and dont go here. And if my car isnt given back to me in the condition I left it, we are filing a lawsuit. Contact Dodge Inc to make a complaint at 800-763-8422, or online at the Better Business Bureau (this website wont let me post the link so google better business bureau) or Nassau County Consumer Affairs at 516-571-2600 or online at www.nassaucountyny.gov more

Beware ""Sloshing"" here 4/2/2012

On March 30th I brought the vehicle to Town and Country Chrysler in Levittown , NY where I was advised that the code was ""Gear Ratio"" and that I must replace my transmission filter and fluid.\r They reflashed the computer, which is all they had to do at no charge.\r \r Victor Anzalone, Service Consultant, stated that ""transmission service must be done at 30,000 miles, and ""to maintain your warranty you must change coolant, rear differential and power steering fluid"" as well. I was shocked to learn that my independent shop failed to follow the schedule, which they handed me and the vehicle was at 32,650 miles.\r After spending over $700 on this ""service"", I checked my owner's manual for Chrysler Corporation's service schedule:\r •Transmission Service ""60, 000 miles if Taxi, Police, Towing, 120,000 miles all other"".\r •Coolant Service ""102,000 miles or 8.5 years"".\r •Differential Service: ""48,000 miles"".\r I know that Chrysler Corporation utilized these new fluids to avoid the waste products going back into our environment. As you can see the dealership in their quest for profits is coercing the consumer under the guise that they must do this to keep their warranty in effect. This type of product steering will create unnecessary waste products when not necessary. The factory warranty is precise and this is just terrible how the consumer and our planet pays the price for local dealership greed.\r more

Beware.... 2/7/2012

I bought my jeep from here few months ago, it was kind of great till i signed all the papers. services after you bought the cars at this place is so bad. if you buying a certified used cars, make sure you get all the things checked BEFORE SIGN. no matter what they will never fix a thing for you. sorry, but would not recomend this place to anyone more

great experience at Town & Country 9/28/2011

we had a terrific experience with both Mike V and Bobby the manager I'm sure we will be looking for another car in the near future for my wife, so Mike and Bobby we will be back soon.... Thanks Guys more

made me feel at home 8/8/2011

Charlie was very informative, pleasant and made me feel at home. I think we will be happy with the car. more

It was a pleasure! 8/2/2011

Mike was very helpful. It was a pleasure working with him. more

I am very pleased with the Town and Country staff. 7/28/2011

I am very pleased with the Town and Country staff. Jim and the mechanics that helped fixing my problems and went far above and beyond the expectations. more

Everyone at the dealership is very helpful 7/25/2011

Everyone was very helpful and accommodating more

I will return in the near future 7/20/2011

A.J. was a great and professional salesman. I would come back again in the near future. more

Outstanding service 7/18/2011

Outstanding service. Smooth transaction from beginning to end. more

I was very impressed 7/15/2011

John was very helpful and accomodating to my specific needs/concerns in purchasing this vehicle. He was very knowledgeable with the Jeep + I was very impressed. more

Really liked my salesperson : ) 7/7/2011

Very friendly + accomodating salesperson pleasure doing business w/ dealership more

Best price 7/1/2011

The price was the best available and was exactly what he quoted. No funny business and no pressure for additional items for sale. The delivery was outstanding as he walked my wife through all of the ""bells and whistles"". It just doesn't get any better. more

very pleasant 6/15/2011

service depot is very pleasant. more

Extremely professional and knowledgeable 6/10/2011

Did a great Job. Very helpful explained the problems I had in detail. Car runs great. Thank you more

Thank you for all your help 6/8/2011

Wonderful experience for my first time. Looking forward to coming back - Even the guy who check me in was a great man. more

Always pleasant 5/31/2011

Everyone is always pleasant. Everytime I come in a pleaseure for me. more
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