ABOUT TOTAL HOUSE + FLOORING GET TO KNOW YOUR SOUTHERN PINES, NC AREA FLOORING EXPERTS Francy Thompson, the owner of Total House + Flooring received an education in both accounting and design and has over 25 years of experience. In 2005, Total House + Flooring began as Total Design Solutions. Our intention has always been to fill the gap between design concept and product choice, for both homeowners and builders. Although we started as an interior design firm, we eventually expanded to offer floor coverings, tile, kitchen and bath cabinetry, window and wall coverings, and more.