If you read my other post on Meador Chrysler, you will get an idea about the problem I had with my Jeep. Well, when Meador was rude and could not help me I brought my Jeep to Tommy Manuel.
They were absolutely amazing and went above and beyond to help me with my Jeep. It turned out I had bought a Lemon and after one year of ownership the transmission failed. The people at Tommy Manual spent 3 months working on my Jeep nonstop. They put in 8 different transmissions (aftermarket ones turned out to be a piece, but since they no longer produce Jeep Cherokees, they did not have any factory transmissions) before they got it running again (we all joked that the Jeep was posessed). Everyday they kept in contact with me and everyday they reported what Chrysler Warranty was telling them. If it was up to the dealership they would have given me a new car...but the Warranty People at Chrysler had them put in $10,000 worth of transmissions instead!
Since that fiasco (and yes my Jeep runs fine now, like brand new in fact!) I have only dealt with Tommy Manual. They really know what they are doing there and won't mess around with you. Have all of your Warranty work done here...and Buy a New Car from them while you are at it!!
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