BOB came to groom my dog... first he was 1/2 hour late .... okay if he was grooming another dog or cat, but call would have been nice Second... he insulted my dog by arguing with me that he was matted and knotted , which he is not, he continued to bagder me on his hair. After 5 min of insults he told me that he was unable to groom him. This company should not be called TLC they do not know the meaning of TLC. He held him as if he was a sack of prickle pears. My dog is a 12.5 lb morkie who is 13 + years old.. he was adopted from the pound, he is deaf and blind and the most lovable dog. Everyone who meets him falls in love in with him. He is groomed every 3 months and washed in between. Bob's behavior is / was horrible...I wouldnt recomment these people to groom my pet hamster .
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