Poor Service. $160 for a ""Ultimate detail"". Was not happy about work. Complained the next morning 8am and was not offered any resolution or call. Posted my review on a private car board with posting pictures of the work they did.
Emailed corporate about the problem, got a call back but not willing to return to their shop.
Then someone name ""Charles"" singed on the board and proceeded to bash me as a person and make out right lies.
Charles post:
""This message is to respond to 2002GrayGT about the Ultimate Detail whining he is claiminbg about. First he did not spend $160.00! Rather he purchased a Groupon coupon and paid a total of $80.00 with the discount. We completely detailed his car and upon his picking up the car, it did not have the ugly stuff he shows in the pichure and he cam into the office cursing and screemin g in front of everyone including women and children. This guy is very unstable and we tried to offer him our attention and to completely re-detail his car if thats what it took, but he was uncontrolable and nasty. He contacted the corporate office only to threten us and we contacted him back to offer him a FREE Ultimate Detail for any concern he has as we perform quality high end detailing, but if we fell short of his expectations or our work was not up to par, we would stand behind it and do it over gladly. Insed of calling back like a gentelman, what you see on his post was a result of our efforts. Tint World stands behind everything we do and if any customer is not 100% satisfied, we will completely do the job over with pleasure. Thank you, Charles. ""
I am posting this to inform people that if you dare to use a coupon they seem to think your money is not as good as a full paying customer.
I have updated more pictures of their poor work and starting a web site to show others their work.
Pros: good sales pitch..okay for tint work
Cons: terrible for details and aggressive tactics on reviews posts
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