I have been a client at Three 13 for about 3 years. I have used a few services: haircut, eyebrow wax, perm... Callie cuts my hair and I have NO complaints about her ability... She is great! Since I was so pleased with cuts, I decided to inquire about a perm. I was very specific in what I wanted. When I got there and spoke to the techician, she didn't agree with my thoughts for MY perm. I gave in because after all - she was the technician!! She ended up not giving me the perm. She was a higher level associate and she was extremely backed up. She PAWNED me off on another technician that had not been there as long. Needless to say, I paid for the higher priced tech and got lower priced results. I had a lower level associate trim my hair after the perm and she had NO CLUE!!! It was a disaster to say the least. She didn't have a clue where to begin. After almost $200 - I was so upset, I went somewhere else to have it done right!!! I haven't been back for a haircut or perm at Three 13, but Gail still does my eyebrows. She is quick and GREAT!! I would recommend Callie for haircuts - she is pricey, but worth it if you want it done right. As far as the wait... It is an issue when you get your haircut - no so much when I get my eyebrows done. They are great people there and some that aren't so great! I definitely recommend the higher levels...
Pros: Friendly enough staff, Shampooing is GREAT
Cons: PRICE!!! Lower level associates are at lower levels for a reason!
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