The Old Spaghetti Factory

Had lasagna here with my family of 4. Bit into my dinner and hit something hard. Piece of glass in my food. The waitress basically told me I was a liar and acted as if I brought it in to get a free meal. Never went back and have talked to other people that had the same thing happen. Their story is that there is no glass in the kitchen so it was impossible. HA! I guess someone in the kitchen planted it in the food then, because I didn't! more

I have been to the Spaghetti factory quite a few times, and it is not that impressive. It's average food, and for some reason, it is always packed!! The food is mediocre yet the line is always out the door. If you go to the spaghetti factory for lunch, they do have an awesome soup and salad combo, and it's all you can eat. The service however, is slow, so if you only have an hour for lunch, you might want to consider ordering your food to go. The food is not terrible, but if you're looking for great-tasting, authentic Italian, I would not recommend this place. If you're in the down town area and you happen to be near by and don't mind so-so Italian food, check it out, maybe you will find a dish that you do like. more

After years of working in downtown San Jose I have seen many eateries come and go but OSF seems to be the staple there. The atmosphere is incredible when you walk in. Huge framed pictures on the wall, what San Pedro Square used to look like, and beautiful antique furniture in a variety of warm colors. I used to try to eat here on my lunch hour but the service was always slow and not very friendly. I wised up and started ordering it to go. They have parking for to go orders in the back which makes it super convenient. I only go there for lunch, typically with a co-worker of mine and eat in our breakroom. I typically order the same thing every time I go there - the Tortellini Alfredo which is under seasoned so I always have to add salt and pepper but I still love it. The meal comes with either salad or the soup of the day, a loaf of bread, ice cream (vanilla or spumoni), and if you choose a beverage of either milk, iced or hot tea, and something else - no soda. Usually ready when yo get there. It actually takes longer for the hostess to ring up your order once you hand her your credit card as she disappears into a back room for your receipt. When we return to work with the food most of our co-workers wish they had some too. I think as long as you don't sit down and at there (their seating is incredibly uncomfortable by the way) then you're getting a good value for your money. Pros: Inexpensive Meals Cons: Staff/Service more

great atmosphere, good for large parties! more

I am giving this 4 stars because, and only because, it is a great family restaurant and the prices are good. The food is definitely edible, but not impressive. Kids will eat it and love the place. Parents will go there for their kids. It's a good compromise. more

we love the casual atmosphere. good prices and good garlic cheese bread. more

Good family atmosphere and great prices. Food is nothing to rave about, but the fun dining experience makes it worth a try. Kids will enjoy the Italian Sodas in their own take-home glass. more

this place is what keeps the "history" alive. i enjoyed the breadsticks even though i had to pay more than what i had expected. nonetheless, there was always the cable car or train or whatever. it is now a table which is an elegant touch. more

I give it a two becuase eveytime we order out take out it get's bad. The chicken marasala was very salty.... more

I give it a two becuase eveytime we order out take out it get's bad. The chicken marasala was very salty.... more

I give it a two becuase eveytime we order out take out it get's bad. The chicken marasala was very salty. It's better to eat there then order take... more

I give it a two becuase eveytime we order out take out it get's bad. The chicken marasala was very salty. It's better to eat there then order take... more

Great for kids! more

I haven't dined at this place since I was 15. I brought my family in and the place still has good food and... more

I haven't dined at this place since I was 15. I brought my family in and the place still has good food and... more

I haven't dined at this place since I was 15. I brought my family in and the place still has good food and Great Service. Kudos.... more

I haven't dined at this place since I was 15. I brought my family in and the place still has good food and Great Service. Kudos.... more

I like it. But I’ve had better pasta, but it’s fun and all. I go here with my boyfriends family during... more

I like it. But I’ve had better pasta, but it’s fun and all. I go here with my boyfriends family during... more

I like it. But I’ve had better pasta, but it’s fun and all. I go here with my boyfriends family during the holidays, and the spamoni for desert is ... more