After researching many companies using Angies List I contacted Phil Gilbert, owner of The HardWood Giant. Although he did not yet have a review on Angies List, he had a number of very positive testimonials on his web site. I also like the fact that his website had alot of consumer friendly information on it with regard to the different flooring choices that were available. I called Phil and set up a time for us to meet. He was prompt and very professional. He took the time to understand what I was looking to do with my areas and we discussed several options. I wanted to delineate the walkway area between the Entry/Dining area and the Family Room by running those boards perpendicular and outlining the area with a contrasting border. Phil explained that he would need to use wider boards for that area due to the direction of the floor joists and then talked me through what my border options would be if I chose to do that. After we had settled on what I wanted, Phil walked me thru the entire process from start to finish so I would know what to expect and told me he would have an estimate to me by the next day. I actually got the estimate that evening at 8:30pm. I had asked him to break the estimate for the closets out separately, which he did. I was so pleased with the price, that not only did I have the closets included but I sent him the dimensions for my sunroom and had that added onto the estimate. Everything went exactly as planned and the work that they performed far exceeded my expectations. The crew was quick and professional and they left the place spotless. When they came back to reset the furniture, they put felt pads on all of the surfaces that touched the floors. After completion of the job, Phil even provided me with a Bona Hardwood Floor mop kit. I would highly recommend Phil and his crew for any refinishing or new installation job. It was truly a pleasure doing business with him.
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