The Fairways Apartments

This place is horrable!!!! When I tried to call in to get maintanence issue the automated phone answering service always hung up on me. So I tried to use there website and wrote to them several times and no answer. I have to go in several times and request things and they never do it the first time you ask. For 2 years I told them that the light above my vehicale was out and it was very dark and I could not see when going to and from my car in the morning and at night. When I moved out it was still not fixed. I ended up divorcing my husband and we both moved out early. We were charged for new carpeting even though when we moved in it was old and had not been changed from the previous renter for 2 years and we lived there for 2 1/2 years. They are charging me for the full length of my lease even though it is ready to be rented out again but there prices are so rediculous and everyone knows not to rent there. They are charging me over $7000 and they will not work with you on payments they want it paid in full and now when I tell them that I can not pay in full they are telling me that I refuse to pay. more

I am going to have to agree with the previous post. We moved to Washington from out of state and The Fairways seemed to be, from looking around at a few other complexes, a very nice place. They were friendly when we first arrived and were very good at getting us to sign a lease. But that was the ONLY time they were polite and helpful. After the initial please sign here, good luck trying to get them to help you in anyway. We always paid our rent and utilities on time. We were quiet tenants. They didn't hear much from us at all, except when we needed a maintenance issue resolved which they usually never did. They did not answer phones, so we would usually have to physically appear to get them to do anything. They won't return your messages or just claim you never called in the first place. Needless to say when our extraordinarily noisy neighbors move in upstairs, we'd call and complain and they never helped us with anything. Just a run around. We had to live with it for the last 4 months of our lease. IT WAS AWFUL. Then they were surprised when we turned in our notice to vacate. And when we told them why they said, well can you help us catch them in the act so we can take care of it before a new tenant leases the apartment. Dumb. It's a very trashy complex, dumpsters are always full and trash blows all over the place. Children run around without supervision and stand in the middle of the streets and don't move for cars. A lot of the apartments have serious water leaking issues. And avoid Xenia in the front office. She is rude and unprofessional and acts as if she is above you. Worst place to live in NE Tacoma. more

We resided at the Fairway Apartments for two years. In our two years never once were we late for a payment or utility bill, nor recieve any complaints about us in general. In my regards we are the perfect tenants. Keeping this in mind we have no reason to NOT be honest when we review this as being THE WORST EXPERIENCE RENTING EVER!!!!! \r The office people in general are totally unprofessional in every regard. They answer the phones rarely and when they do you are prone to getting a ""Hello"" as the answered greeting. They even dress unprofessional. On many ocassions they have been seen wearing VERY low cut shirts and blouses. Showing alot of skin...and tattoos. On one trip I got a very pleasant shot of the leasing managers thong as she bent over to retrieve a package. I could see how this was possible since she was wearing a neon purple Tu-tu! What the hell?!? \r Work orders being placed were rarely ever followed through and multiple calls were needed to complete the work order. This is all due to the office being completely unorganized. The apartments are poorly ventilated and have a SERIOUS BLACK MOLD issue. I brought this up to the powers that be there and they were reluctant to admit it and offered carpet cleaning once. \r Soliciting is a serious problem as I have caught MANY illegal scam operations dead in their tracks at my door way. Security is almost non-existant and break ins for fellow residents as well as car break-ins and vandalizations were common in the warmer months. I would have been able to keep a better eye on our own vehicle except they gave me a parking space (not in the apt numbered spot) but ALL THEY WAY DOWN THE STREET and out of view from my one window or doorways. \r They get you on the way in with a low cost move in rate...this says sucker....why? cause when you move out they charged me for the replacement of over three years old carpet with a mold problem and a 55 dollar cleaning fee despite the fact I was scrubbing that place on my hands and knees to a sparkle before we left. Total bill for move out that we owed close to 400 dollars. When I pressed to ask why so much...I got the run around from thee office...even rudely spoke to. All while trying to get some inncocent information to the total expenses. It got to the point where I had my husband call (bad day for them I assure you). All in all there are so many other things I could mention its not even funny...its SAD. They are a poorly ran organization and should be avoided at all cost.\r \r Again AVOID AT ALL COST!!! more