The Body Serene Day Spa

Good: The atmosphere was nice. Bad: The cost was WAY too high for a mediocre massage. When I spoke to someone to complain, the most they could offer me was 25% off another massage, which would save me about $12 when I was unhappy with a $180 service. Improvements: Improve communication about what "relaxing" means for a couples massage (a cat walking across your back is nearly as good), and give even a partial refund to unhappy customers, not a poor discount on MORE services. Other: I will never go to this place again. There is another place that gives massages nearby for MUCH less. more

I'm leaving for vacation in two days and decided spur of the moment to get a bikini wax before I went away. I'd tried a few home waxing kits before and had gotten mediocre results with a fair amount of pain. From all the movie portrayls and magazine articles I'd read on the subject I had just assumed waxing was meant to be a painful activity that women subjected themselves to just to be hairless for awhile. I WAS WRONG! When I got to the spa I met Jennifer who was sweet and friendly right from the get go. She made me feel as relaxed as one can feel wearing a thin disposable undergarment while laying on a well lit table. (There were heating pads under the sheets on the bed so that you stay nice and warm while laying half naked!) I explained to her how nervous I was as I had never been waxed before and have a very low pain tolerance. She reassured me I was in good hands and then proceeded to do a "test strip" on my inner thigh to show me what to expect. Barely a pinch! She always would do a quick pat on my skin after removing the wax strip which made any stinging go away almost instantly. She checked with me frequently to make sure I wasn't uncomfortable or in any pain and to make sure that she was getting the shape I wanted. Her friendly conversation also put me at ease and kept me distracted from what she was doing. Despite the fact that she said my hairs were a bit short for a wax (this was a spur of the moment decision) she still managed to get a very clean wax job. Afterwards she applied soothing lotions that greatly reduced post-wax redness and bumps. When I had previously waxed at home I would be red for a day or two and sometimes have bumps for four or five days. It's been a few hours since I got waxed and I could wear a bathing suit right now! I was thoroughly impressed with the painless & wonderful results. Pros: Painless bikini wax, great manis & pedis, relaxing atmosphere Cons: Receptionists can be less then welcoming, very small waiting area more