I asked Terry to come look at a refrigerator since his shop is about thirty yards from my house. I watched from my house as he got in his truck and drove around the block to my house. He then charged me a $65 trip charge - whatever. It took him all of ten minutes to do the repair and despite the $65 trip charge he still charged me $20 for labor - ok, whatever. The worst part of it is the replacement part he charged me $84 for which I looked up online after he left and found for $30. Terry will never get my business again.
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