Our technician, Shawn, is always on time or early to the appointments. I trust him to do the service if I cannot be here. He is well informed about the products he's using and he is sensitive to the animals on the premises. If I have a situation that I cannot explain, he usually has had the experience long before I ask my question and he gives me a rational explanation. I look forward to his next visit as he is always professional looking and efficient at getting his job done.
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